Navigating today’s competitive mortgage market is like walking a tightrope, trying to keep your existing clients happy while pursuing new ones. However, keeping track of your clientele and their mortgage requirements may be tough and time-consuming.
While juggling all these leads, a nagging worry might always tug at you – are your existing clients happy? Are they considering any other brokerage options? The struggle is real. Keeping track of your clients’ needs and anticipating their next financial move can feel like solving a Rubik’s Cube blindfolded.
But fear not! Meet Stikkum, your go-to mortgage customer retention and automation platform. Curious about how Stikkum can elevate your mortgage game? Let’s explore together.
Stikkum: Your Mortgage Retention Superhero
Stikkum is one such unique mortgage platform that provides integrated services at all three levels of a lender’s customer prospect and retention strategy: Lead management, Lead follow-up, and Campaign/communication. This all-in-one mortgage platform keeps a close eye on your clients, alerting you to golden opportunities and potential pitfalls, making your life easier and your business more efficient.
In this blog post, we’ll look at Stikkum‘s EPO alert and credit draw alert features. Discover how these powerful tools can supercharge your customer retention, level up your acquisition rates, and ultimately boost your revenue and profitability.
EPO and Credit Pull Alerts in Mortgage: What are they?
EPO Alert. Also known as Early Pay-Off, EPO occurs when a borrower repays their mortgage obligation before the loan term expires. This might mean a loss of interest income for you as well as a loss of customer loyalty.
Credit-pull Alert. Stikkum alerts you when one of your past clients or prospects’ credit is scraped by another lender. This indicates that they are looking for a new mortgage agreement and may switch to a competitor if you do not respond soon.
EPO and credit pull notifications are part of Stikkum‘s comprehensive collaboration platform. These notifications are delivered to you within hours of the identified occurrence, providing you a competitive advantage and the opportunity to engage your client or prospect before they make a choice.
How exactly do Stikkum’s EPO and Credit Pull Alerts work in mortgages?
Stikkum uses real-time data analytics to continuously monitor your client base and the market, recognizing any changes in their behavior or activity that might suggest a possible opportunity or threat.
When Stikkum detects that one of your clients has made a significant payment towards their mortgage debt, indicating a possible early payoff, it sends you an EPO alert. Similarly, if Stikkum detects that one of your clients or prospects has had their credit pulled by another lender, indicating that they are searching for a new mortgage arrangement, it will notify you via a credit pull alert.
Stikkum can select an EPO date. If you enter this date and a lead performs a credit check before the EPO date, you may still keep the customer using Stikkum. These notifications are sent to you within hours of the observed occurrence, giving you a competitive advantage and the chance to connect with your customer or prospect before they make a decision.
How can Stikkum‘s EPO and Credit-pull Alerts benefit you?
Receiving EPO and credit pull alerts from Stikkum can turn out to be advantageous in several ways:
- You can keep your clients from paying off their mortgage early, losing interest, or switching to another lender who may give them a better rate.
- You may increase customer satisfaction and loyalty by providing a better deal – such as a lower interest rate, a shorter loan term, or a cash-out refinance.
- You can attract new customers looking for a new mortgage, thereby boosting your client base and market share.
- You may save time and effort by entrusting lead management and monitoring to Stikkum – enabling you to concentrate on relationship building and transaction closure.
- You can retain and acquire new customers, as well as develop your business, which may allow you to increase income and profitability.
How Can I Get Started with Stikkum?
Are you starting on the journey to boost your mortgage business? Look no further than Stikkum‘s EPO and credit pull notifications, along with a suite of other tools designed to elevate your mortgage firm. Whether you’re a seasoned pro or just starting out, Stikkum has got you covered.
To kickstart this transformative experience, head over to the Stikkum website or reach out to their dedicated support team. Want to hear first-hand success stories? Discover testimonials from fellow mortgage brokers who have witnessed positive results by incorporating Stikkum into their strategies.
Don’t let this opportunity slip through your fingers – take your mortgage business to unprecedented heights with Stikkum. Are you ready to revolutionize your mortgage approach?
Dive into the game-changing world of Stikkum today. Sign up now and experience the difference for yourself. Your journey to mortgage success begins here!
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